At Hello Craft, we believe every celebration should reflect the personality and vision of the person behind it. That’s why we offer handcrafted, personalized decorations designed to make every detail special. If this is your first time placing a custom order with us, this guide will walk you through each step to make the process easy and enjoyable.
1. Get inspired by our past designs
Take a look at our online shop or social media to see the variety of designs we've created for other events. It’s a great way to gather ideas and find inspiration for your own celebration.
2. Reach out with your idea
Fill out the custom order form on our website with all the details and once you have a general concept, send us a message or email at info@hellocraftbykgf.com. Share the following details:
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Theme or style of your event
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Name and age of the guest of honor
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Preferred colors
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Type of item you need (cake topper, banner, 3D letters, etc.)
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Event date
3. Availability check and proposal
After receiving your request, we’ll confirm availability and send you a proposal with the details and pricing. Feel free to ask questions or request adjustments.
4. Order confirmation and payment
Once everything is confirmed, we’ll send you a direct link to complete your purchase. We begin working on your order only after it has been paid.
5. Production and shipping
All items are made by hand using high-quality cardstock and great attention to detail. Orders are scheduled and shipped based on your event date, so they typically arrive one week before your celebration.
6. Receive your order and enjoy your event
Your order will arrive carefully packaged and ready to shine at your party. If you’d like to share a photo, we’d love to see how our creations added joy to your special day.
